Privacy policy

 

 

Privacy Policy – Calistra

At Calistra, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or interact with us through other platforms.

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1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, shipping/billing address.

• Order Details: Products purchased, payment method (processed securely via third-party providers), order history.

• Browsing Information: IP address, device type, browser, and pages visited via cookies or analytics tools.

• Social Media: If you interact with us via Instagram or other platforms, we may collect public information from those profiles.

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2. How We Use Your Information

We use your information to:

• Process and fulfill your orders.

• Communicate order updates, shipping info, or customer support.

• Send marketing emails or offers (only with your consent).

• Improve our website performance and customer experience.

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3. How We Share Your Information

We do not sell or rent your personal information. We only share your data with:

• Trusted third parties involved in fulfilling your order (e.g., payment gateways, delivery partners).

• Analytics providers for website performance insights.

• Legal authorities, if required by law.

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4. Data Security

We take reasonable steps to protect your information using secure servers, encrypted payment gateways, and restricted access protocols. However, no method of transmission over the Internet is 100% secure.

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5. Cookies

Our website may use cookies to enhance user experience, analyze traffic, and improve functionality. You can choose to disable cookies through your browser settings, though it may affect some features.